I have worked with Escrow Forum for many years. When I have the opportunity to select the escrow company, there is no question that Escrow Forum is my choice. Olivia Tran is my escrow officers at Escrow Forum. We have worked together for close to 10 years now. She is always on top of the files. She responds to my emails and calls promptly. I know that with Olivia and EF handling the escrow, I don’t have to worry about late closings or anything falling through the cracks. They are my escrow company for life!
I am honored to give this testimonial for The Escrow Forum. Over the last 11 years I have personally closed well over 13,000 escrows with The Escrow Forum. These transactions range from refinance to resale to commercial, and I have always found both their staff and management to be both extremely knowledgeable and competent.
Finally, I can unequivocally state that The Escrow Forum is a reputable and professional escrow company.Furthermore, I expect our business relationship to continue for many years to come.
Olivia and the entire team at Escrow Forum has been one of the most dependable knowledgeable and efficient escrow companies I have had the pleasure of working with. As a contract mortgage loan processing company, we are often referred new companies and our brokers expect us to know who our recommendations are as well. Platalum Associates and all of it’s contract processors are only too happy to recommend and encourage our brokers to use Escrow Forum whenever possible, as they help us get our broker’s loans closed quickly. In addition to their excellent service, their fees are extremely competitive and more often then not, the lowest available.
As a Realtor, I have used and worked with lots of different escrow companies. I came in contact with Olivia and The Escrow Forum not in my professional capacity though, but as a client trying to get a refi done on my home of 25 years. All escrow companies are good if all the documents are in good shape and everything is in order. That was not the case with my transaction, there were some surprises along the way and a couple of major problems that needed to be addressed with affiliated companies. Oh my word, Olivia went far beyond what I've ever seen any other escrow officer do to represent me and get my concerns addressed and resolved. I felt that she was my champion and asked the hard questions and found answers. I closed escrow while my loan was still locked at a lower rate and realized that she took care of every tiny detail. I think in my 15 years of handling real estate transactions, I have never seen better. Well done, group, well done. And Thank You!
I have been in the mortgage business for 22 years and have worked with many escrow officers. Olivia is without a doubt the best escrow officer in the industry! Olivia is very detailed oriented and organized. She is extremely helpful in assisting her clients and with the borrower’s needs. She always has wonderful positive attitude. I feel so grateful to be able to work with Olivia. She is the Best! Thank you Olivia for all you do!
Olivia and her team are always there when you need them. They never mind going out of their way when you’re in a hurry and making sure you’re taken care of as quickly as possible. They are truly amazing!
Olivia is always there when you need her. She doesn’t mind going out of her way when you’re in a hurry and making you feel like you’re the next in line. She’s also very good.
Great work by an actual small independent company. I didn't get passed around ten times or get somebody's answering machine whenever I called in like my previous experiences with other large companies. If you like actually having people take responsibility for their work than this is the best escrow company in Orange County. In my fifteen years in real estate, nobody has been better. Pleasantly surprised.
Escrow Forum holds themselves to an extremely high standard. A standard in which carries it's own uniqueness that translates into swift and efficient closings! They are quick to address any concerns, always looking for ways to improve, and provide an exceptional style of service that is rare to find in this industry!
If it were up to me, id nominate Paul Sepulveda at escrow forum for an (honorary) TQL core values award!!! I think we can all agree that he is always right on it!!! If we have a rush job and its going through him, we can always count on his super quick responses and professional input!!!! I wish all of our files could go through him!! SOOO GRATEFUL FOR PAUL!!!
Paul Sepulveda and Escrow Forum are my go-to escrow company. They handle my purchases and refinances and are always caring, and excellent at what they do. They keep me and my staff informed about deadlines, milestones and they track all things. They have the 3 P's we need -- they are prompt, professional and prolific at what they do for our mortgage company. Paul Sepulveda always checks in with status updates and is always available for phone calls when something pops up. Our processors and staff are so pleased.
Olivia and her team at Escrow Forum have been totally awesome to work with and they seem to have great attention to detail. While I don't have an opportunity to refer to escrow companies very often, when the opportunity arises, they will definitely be on the tip of my tongue.
We have worked with the Escrow Forum staff for almost 10 years now. They are terrific to work with, as they answer their phones, emails and questions with the utmost speed. And sometimes that speed can make or break a deal.
Their professionalism is always on display. We have been very pleased with Jaime Cervenka (our designated escrow officer), as she is extremely knowledgeable, and a real team player. She not only takes time to work with us, but she also takes the time to help our clients when they have escrow questions.
Paul Sepulveda @ Escrow Forum has been my go to escrow officer for years. In my 30+ years as a loan officer I have had many different people I've used. Paul is hands down, THE BEST! Knowledgeable, almost instantly responsive and always one step ahead.